Diegos Bay
A place born out of our desire for freedom.For many years, during our numerous travels, we searched for a place where we could freely pursue our dreams. It wasn’t about wanting to emigrate; we were looking for a place we could shape ourselves—a place where we could live, build, work, and grow independently.Whether in Indonesia, Sri Lanka, or Panama—we asked everywhere if there was a piece of land for sale...…And suddenly, it all fell into place.Through a friend, the opportunity arose for us to take over this property in Cambutal. Cambutal found us, so to speak. Today, Diego’s Bay is the result of that opportunity—and the result of countless hours of work with our own hands. It’s not perfect, but it’s exactly how we wanted it: a place that can grow slowly alongside us.
Diegos Bay
Ein Ort, der aus unserem Freiheitswunsch heraus entstanden ist.Viele Jahre lang haben wir auf unseren vielen Reisen einen Ort gesucht, an dem wir uns frei entfalten könnten. Es ging uns nicht darum, auswandern zu wollen, wir suchten einen Ort, den wir selbst gestalten, einen Ort, an dem wir unabhängig leben, bauen, arbeiten und uns entfalten könnten.Egal ob Indonesien, Sri Lanka oder Panama – wir haben überall gefragt, ob irgendwo ein Stück Land zum Verkauf steht ...… Und plötzlich fügte sich es.Über einen Freund kam die Möglichkeit zu uns, dieses Grundstück in Cambutal zu übernehmen. Cambutal hat uns sozusagen gefunden. Heute ist Diego's Bay das Ergebnis dieser Gelegenheit – und das Ergebnis von unzähligen Stunden Arbeit mit den eigenen Händen. Nicht perfekt, aber genau so, wie wir es haben wollten: Ein Ort, der langsam mit uns wachsen darf.
What to expect here
Whether you just want to spend a few days by the ocean or specifically work on your surfing—Diego's Bay offers you both.A quiet house.
Empty waves.
A relaxed atmosphere.
And people who have built this place with a lot of heart.
Was dich hier erwartet
Ob du einfach nur ein paar Tage am Meer verbringen möchtest oder gezielt an deinem Surfen arbeiten willst – Diego's Bay bietet dir beides.Ein ruhiges Haus.
Leere Wellen.
Eine entspannte Atmosphäre.
Und Menschen, die diesen Ort mit viel Herz aufgebaut haben.
The House
Just an 8-minute walk from the beach, a quiet and cozy house awaits you—ideal for couples, surfers, or anyone looking to spend relaxing days by the Pacific Ocean.
Start your morning with a short walk to the ocean, enjoy the day at the beach, and then unwind in the large garden or under the outdoor shower.The house features:
• a comfortable bedroom with a double bed and air conditioning for restful nights
• a spacious, fully equipped kitchen with everything you need for cooking
• a separate bathroom
• a large garden with an outdoor shower—perfect after a day at the beach
• a washing machine for longer staysWhether it’s a surfing trip, a beach vacation, or simply a relaxing getaway—here you’ll find the ideal combination of a quiet location, comfort, and proximity to the ocean.
Das Haus
Nur 8 Gehminuten vom Strand entfernt erwartet dich ein ruhiges und gemütliches Haus – ideal für Paare, Surfer oder alle, die entspannte Tage am Pazifik verbringen möchten.
Starte den Morgen mit einem kurzen Spaziergang ans Meer, genieße den Tag am Strand und entspanne anschließend im großen Garten oder unter der Außendusche.Das Haus verfügt über:
• ein komfortables Schlafzimmer mit Doppelbett und Klimaanlage für erholsame Nächte
• eine großzügige, voll ausgestattete Küche mit allem, was du zum Kochen benötigst
• ein separates Badezimmer
• einen großen Garten mit Außendusche – perfekt nach einem Tag am Strand
• eine Waschmaschine für längere AufenthalteOb Surftrip, Strandurlaub oder einfach eine entspannte Auszeit – hier findest du die ideale Kombination aus ruhiger Lage, Komfort und der Nähe zum Meer.
Here we are!
Diego's Bay is located in Cambutal, a small coastal town on Panama's Pacific coast. Cambutal is one of the quietest surfing regions in Panama.
Within just a few kilometers, you'll find various breaks that respond to different conditions.
This means there's almost always a chance to find the right waves.
But what excites us just as much as the waves is the atmosphere.
The people, the laid-back vibe,
and the feeling that life moves a little slower here.
This is how you get to Diego's Bay
1. Flight to Panama City
Book a flight to Tocumen International Airport (PTY) in Panama City.2. Traveling on to Cambutal
From there, you can reach Cambutal in about 5–6 hours by rental car or private shuttle. If you prefer to travel by public transportation, you can also combine bus and taxi.3. Arrive and Surf
After you book, we’ll send you detailed directions on how to get there. If you have any questions about flights, rental cars, or transfers, we’ll be happy to help you plan your trip.
Hier findest du uns!
Diego's Bay liegt in Cambutal, einem kleinen Küstenort an der Pazifikküste Panamas. Cambutal gehört zu den ruhigsten Surfregionen Panamas.
Innerhalb weniger Kilometer findest du verschiedene Breaks, die auf unterschiedliche Bedingungen reagieren.
Dadurch gibt es fast immer eine Möglichkeit, passende Wellen zu finden.
Was uns aber mindestens genauso begeistert wie die Wellen, ist die Atmosphäre.
Die Menschen, die Gelassenheit
und das Gefühl, dass hier vieles noch etwas langsamer passiert.
So kommst du nach Diego's Bay
1. Flug nach Panama City
Buche einen Flug zum internationalen Flughafen Tocumen (PTY) in Panama City.2. Weiterreise nach Cambutal
Von dort aus erreichst du Cambutal in etwa 5–6 Stunden mit dem Mietwagen oder einem privaten Shuttle. Wer lieber mit öffentlichen Verkehrsmitteln reist, kann auch Bus und Taxi kombinieren.3. Ankommen und surfen
Nach deiner Buchung erhältst du von uns eine detaillierte Anreisebeschreibung. Wenn du Fragen zu Flügen, Mietwagen oder Transfers hast, unterstützen wir dich gerne bei der Planung.
Prices
You can book Diego's Bay directly through us.The price for the entire house is:$60 per nightFor longer stays:
10% discount for stays of one week or longer
30% discount for stays of one month or longerJust contact us directly if you have any questions or would like to plan your stay.We’re happy to help you with the arrangements and also give you tips on Cambutal that you won’t find in any travel guide.
Preise
Diego's Bay kannst du direkt über uns buchen.Der Preis für das gesamte Haus beträgt:60 $ pro NachtBei längeren Aufenthalten:
10 % Rabatt ab einer Woche
30 % Rabatt ab einem MonatSchreib uns einfach direkt, wenn du Fragen hast oder deinen Aufenthalt planen möchtest.Wir helfen dir gerne bei der Organisation und geben dir auch Tipps für Cambutal, die du in keinem Reiseführer findest.
The Founders of Diegos Bay
This is us, Clemens and Lukas Pitzal—blessed with the good fortune of being born as twins... and probably a little too enthusiastic about creating things ourselves. 🙂
For many years, we were on the road—always searching for good waves and special places. Along the way, we kept asking ourselves the same question: “Could we build our own place somewhere here?” We asked around and searched everywhere.Until Cambutal in Panama came to us. Through a friend, the opportunity suddenly arose to purchase this property in Cambutal. And eventually, the moment came when an idea we’d been mulling over for years turned into a decision: We’re just going to do it.
Easier said than done. With nothing but a suitcase full of tools, we landed in 2023 on a large piece of land with no water and no electricity and began by clearing a path with a machete.After many challenges and even more work, Diego’s Bay is now growing step by step. Not through a grand plan, but through trial and error, learning, and many hours of work with our own hands.
Today, Clemens leads the surf coaching at In The Pocket, and Lukas handles the many projects that need to be organized and decided upon behind the scenes. Together, we continue to develop Diego’s Bay.
Die Gründer von Diegos Bay
Das sind wir, Clemens und Lukas Pitzal, beschenkt mit dem Glück als Zwillinge auf diese Welt gekommen zu sein ... und wahrscheinlich etwas zu begeistert davon, Dinge selbst zu erschaffen. 🙂
Viele Jahre lang waren wir unterwegs – immer auf der Suche nach guten Wellen und besonderen Orten. Dabei stellten wir uns immer wieder dieselbe Frage: "Könnten wir hier irgendwo einen eigenen Ort aufbauen?" Überall haben wir gefragt und gesucht.Bis Cambutal in Panama zu uns kam. Über einen Freund ergab sich plötzlich die Möglichkeit, dieses Grundstück in Cambutal zu erwerben. Und irgendwann war der Moment da, an dem aus einer jahrelangen Idee eine Entscheidung wurde: Wir machen es einfach.
Einfacher gesagt als getan. Mit nichts als einem Koffer voller Werkzeug landeteten wir im Jahr 2023 auf einem großen Stück Land ohne Wasser und ohne Strom und begannen es zunächst mit einer Machete begehbar zu machen.Nach vielen Herausforderungen und noch mehr Arbeit wächst Diego's Bay nun Schritt für Schritt. Nicht durch einen großen Plan, sondern durch Ausprobieren, Lernen und viele Stunden Arbeit mit den eigenen Händen.
Heute leitet Clemens das Surf-Coaching bei In The Pocket und Lukas kümmert sich um die vielen Projekte, die im Hintergrund organisiert und entschieden werden wollen. Gemeinsam entwickeln wir Diego's Bay weiter.
Lukas
The person who brought Diego’s Bay to life.Actually, the story of Diego’s Bay began with a single sentence from Lukas.“Let’s do this now.”After years of talking about building our own place, he was the one who took the first step.Without that moment, Diego’s Bay would probably have remained just an idea.His nickname, Diego, has since almost become a character in its own right—a part of this story and the origin of our name.Lukas brings a unique blend of imagination and determination to make things happen.He sees opportunities where others might only see problems.And once an idea is there, he finds a way to make it a reality.Together, we’ve built Diego’s Bay.It took many decisions, a lot of work, and sometimes a bit of improvisation.But that’s exactly what has made this place what it is today.
Clemens
The driving force behind the details.I’ve always been fascinated by understanding things better.
Why does a movement work?
Why does something feel light or heavy?
Why does a small difference sometimes change everything?I’ve been working as a surf coach for over twelve years, and in that time I’ve learned how differently people learn and make progress.My own personal journey eventually led me to the Feldenkrais Method, which fundamentally changed my perspective on movement and learning.Today, I incorporate these experiences into my coaching at In The Pocket.I don’t believe in making people better by giving them as much information as possible.I believe in figuring out together what the next meaningful step is.At Diego’s Bay, I bring this approach to more than just coaching.Even as I build this place, my focus is always on:
Observing.
Understanding.
Improving.
And moving forward.
Lukas
Derjenige, der Diego's Bay ins Leben gerufen hat.Eigentlich begann die Geschichte von Diego's Bay mit einem Satz von Lukas."Lass uns das jetzt machen."Nach Jahren, in denen wir davon gesprochen hatten, einen eigenen Ort aufzubauen, war er derjenige, der den ersten Schritt gemacht hat.Ohne diesen Moment wäre Diego's Bay wahrscheinlich nur eine Idee geblieben.Sein Spitzname Diego ist inzwischen fast zu einer eigenen Figur geworden – ein Teil dieser Geschichte und der Ursprung unseres Namens.Lukas bringt eine besondere Mischung aus Vorstellungskraft und Umsetzungswillen mit.Er sieht Möglichkeiten, wo andere vielleicht nur Probleme sehen.Und wenn eine Idee einmal da ist, findet er einen Weg, sie Realität werden zu lassen.Gemeinsam haben wir Diego's Bay aufgebaut.Mit vielen Entscheidungen, viel Arbeit und manchmal auch Improvisation.Aber genau dadurch ist dieser Ort zu dem geworden, was er heute ist.
Clemens
Der Motor hinter den Details.Ich war schon immer fasziniert davon, Dinge besser zu verstehen.
Warum funktioniert eine Bewegung?
Warum fühlt sich etwas leicht oder schwer an?
Warum verändert ein kleiner Unterschied manchmal alles?Seit über zwölf Jahren arbeite ich als Surfcoach und habe dabei gelernt, wie unterschiedlich Menschen lernen und Fortschritte machen.Meine eigene Entwicklung hat mich schließlich zur Feldenkrais-Methode geführt, die meinen Blick auf Bewegung und Lernen grundlegend verändert hat.Heute verbinde ich diese Erfahrungen in meinem Coaching bei In The Pocket.Ich glaube nicht daran, Menschen mit möglichst vielen Informationen besser zu machen.Ich glaube daran, gemeinsam herauszufinden, was der nächste sinnvolle Schritt ist.Bei Diego's Bay bringe ich diese Haltung nicht nur ins Coaching ein.Auch beim Aufbau dieses Ortes geht es für mich immer darum:
Beobachten.
Verstehen.
Verbessern.
Und weitermachen.
Events in Diegos Bay
In The Pocket
A 5-day surf coaching camp in Panama at Diego’s Bay.For intermediate surfers who are tired of only catching good waves by chance.Maximum of 4 surfers per camp.
Daily video analysis.
Clear priorities.New Camp every Monday
Starting January, 2027 | Cambutal, Panama
Events in Diegos Bay
In The Pocket
Ein 5-tägiges Surf Coaching in Panama bei Diego’s Bay.Für intermediate/fortgeschrittene Surfer, die keine Lust mehr haben, gute Wellen nur zufällig gut zu surfen.Maximal 4 Surfer pro Camp.
Tägliche Videoanalyse.
Klare Prioritäten.Jeden Montag ein neues Camp
Start Januar, 2027 | Cambutal, Panama
When surfing stops being a matter of chance...
Maybe you know that feeling.
You’re riding a wave when suddenly everything just clicks.
The takeoff.
The bottom turn.
The speed.
Maybe even the best turn of your vacation.
You come back to shore and think:
“This is exactly how I want to surf all the time.”
Two days later, everything feels different again.
That’s exactly where our coaching begins.Why Many Intermediate Surfers Hit a Plateau
After many years as a surf coach, I’ve encountered the same situation time and time again.
It’s not a lack of motivation.
It’s not a lack of effort.
It’s having too many unanswered questions at once.
What was different today?
Why did that wave work?
What should I even work on first?
Many surfers are constantly getting new tips.
But they rarely have enough time to truly understand any of them.
Wenn Surfen aufhört, Zufall zu sein...
Vielleicht kennst du dieses Gefühl.
Du surfst eine Welle bei der plötzlich alles zusammenpasst.
Der Take-off.
Der Bottom Turn.
Der Speed.
Vielleicht sogar der beste Turn deines Urlaubs.
Du kommst zurück ans Ufer und denkst:
"Genau so möchte ich immer surfen."
Zwei Tage später fühlt sich alles wieder anders an.
Genau dort beginnt unser Coaching.Warum viele Intermediate Surfer stagnieren
Nach vielen Jahren als Surfcoach ist mir immer wieder dieselbe Situation begegnet.
Nicht mangelnde Motivation.
Nicht mangelnder Einsatz.
Sondern zu viele offene Fragen gleichzeitig.
Was war heute anders?
Warum hat diese Welle funktioniert?
Woran arbeite ich überhaupt zuerst?
Viele Surfer bekommen ständig neue Tipps.
Aber nur selten genug Zeit, einen davon wirklich zu verstehen.
Who's coaching you
My name is Clemens.
I’ve been working as a surf coach for over twelve years, guiding surfers of all skill levels.
During this time, I’ve had the opportunity to explore many different coaching approaches—including during an internship with Martin Dunn, one of the pioneers of modern surf coaching.
However, my four-year Feldenkrais training had the greatest influence on my coaching style.
There, I learned not only to observe movement but also to understand it better.
That’s why I’m less interested in what a maneuver should look like.
I’m interested in why it works.
And above all, how you can rediscover it for yourself.
I only teach things that I’ve experienced, tried out, and understood myself.
How I coach
I don’t believe in giving as many tips as possible.
I believe in finding the next step.
That’s why we always work on just one clear focus.
Not because the rest isn’t important.
But because learning becomes easier when the signal is stronger than the noise.
After each session, you shouldn’t walk away with ten new ideas.
Just one.
One that you can feel, try out, and gradually make your own.
Because that’s exactly how a good momentum eventually turns into reliability.
Internship with Martin Dunn. Praia Grande, Portugal.
Only what i felt myself, i will pass on.
Wer dich coacht
Mein Name ist Clemens.
Seit über zwölf Jahren arbeite ich als Surfcoach und begleite Surfer unterschiedlichster Levels.
In dieser Zeit durfte ich viele Coaching-Ansätze kennenlernen – unter anderem während eines Praktikums bei Martin Dunn, einem der Pioniere des modernen Surfcoachings.
Den größten Einfluss auf meine Art zu coachen hatte jedoch meine vierjährige Feldenkrais-Ausbildung.
Dort habe ich gelernt, Bewegung nicht nur zu beobachten, sondern besser zu verstehen.
Mich interessiert deshalb weniger, wie ein Turn aussehen sollte.
Mich interessiert, warum er funktioniert.
Und vor allem, wie du ihn selbst wiederfinden kannst.
Ich unterrichte nur Dinge, die ich selbst erlebt, ausprobiert und verstanden habe.
Wie ich coache
Ich glaube nicht daran, möglichst viele Tipps zu geben.
Ich glaube daran, den nächsten Schritt zu finden.
Deshalb arbeiten wir immer nur an einem klaren Fokus.
Nicht, weil der Rest unwichtig wäre.
Sondern weil Lernen einfacher wird, wenn das Signal stärker ist als das Rauschen.
Nach jeder Session sollst du nicht zehn neue Gedanken mitnehmen.
Sondern einen.
Einen, den du spüren, ausprobieren und Schritt für Schritt zu deinem eigenen machen kannst.
Denn genau so entsteht aus einer guten Welle irgendwann Verlässlichkeit.
Praktikum mit Martin Dunn. Praia Grande, Portugal.
Nur was ich selbst gespürt habe kann ich klar weitergeben.
Everything is designed to make your surfing consistent.
IN THE POCKET — 5 DAYS
5 days of intensive surf coaching in Panama
Maximum 4 participants
5 surf sessions of approximately 2 hours
Individual tasks and coaching during every session
Your surfing filmed during the sessions
Video analysis after each session, including the necessary theory
Individual feedback combined with group analysis
A clear system for deciding what to work on next
Learn to identify the variables behind the skills you are training
Learn to choose the right waves and situations for the skill you want to improve
Learn how to diagnose your own surfing and make deliberate adjustments
Accommodation at Diego’s Bay Surf House or in a spacious tent on the property
Breakfast included: fruit, yoghurt, homemade granola and eggs
Bring your own surf equipment
Price
$1.100 per personFlight not included.
Alles ist darauf ausgelegt, dass dein Surfen reproduzierbar wird.
5 Tage intensives Surf-Coaching in Panama
Maximal 4 Teilnehmer
5 Surf-Einheiten à ca. 2 Stunden
Individuelle Aufgaben während jeder Einheit
Videoanalyse nach jeder Einheit
Individuelles Feedback kombiniert mit Gruppenanalyse
Ein klares System zur Entscheidung, woran als Nächstes gearbeitet werden soll
Lerne, die Variablen hinter den von dir trainierten Fähigkeiten zu erkennen
Lerne, dein eigenes Surfen zu analysieren und bewusste Anpassungen vorzunehmen
Unterkunft im Diego’s Bay Surf House oder in einem geräumigen Zelt auf dem Gelände
Frühstück inbegriffen: Obst, Joghurt, hausgemachtes Müsli und Eier
Bring dein eigenes Equipment mit
Preis
900€ pro PersonFlug ist nicht inklusive.
You've come to the right place if...
You’re at a solid intermediate level, but feel like you’ve been stuck in a rut for a while.
You sometimes catch really good waves, but you don’t know why—and so you can’t consistently repeat them.
You’re looking for fewer surfing tips and clearer priorities instead.
You want to understand which change will help you make the most progress right now.
You value small groups, honest feedback, and a relaxed atmosphere.
You’re ready to train purposefully—instead of just catching as many waves as possible.
Du bist hier genau richtig wenn...
du auf einem soliden Intermediate-Level surfst, aber das Gefühl hast, seit einiger Zeit auf der Stelle zu treten.
dir manchmal richtig gute Wellen gelingen, du aber nicht weißt, warum – und sie deshalb nicht zuverlässig wiederholen kannst.
du weniger Surf-Tipps und stattdessen klare Prioritäten suchst.
du verstehen möchtest, welche Veränderung dir im Moment den größten Fortschritt bringt.
du Wert auf eine kleine Gruppe, ehrliches Feedback und eine entspannte Atmosphäre legst.
du bereit bist, bewusst zu trainieren – statt einfach nur möglichst viele Wellen zu surfen.
Questions & Answers
Fragen und Antworten
Any other questions?
Send us an email.
Noch weitere Fragen?
Schreib uns eine Mail.
Thank you very much for your message.
We'll get back to you within the next 3–5 business days at the latest.
Vielen Dank für deine Nachricht.
Wir melden uns spätestens in den nächsten 3-5 Werktagen.
Legal noticeInformation about the provider of diegosbay.com and book.diegosbay.comBusiness name
Diegos Bay
Operated by
Lukas Pitzal (sole proprietor, persona natural)
Address
Cambutal, Los Santos, Republic of Panama
Email
[email protected]
Tax ID (RUC)
7-NT-2-789728
Aviso de Operación
[to be added]
Responsible for content
Lukas Pitzal, address as above
Images and videoAll photos and videos on this website are our own or are used with the permission of the photographers. They may not be used without our consent.Links to other websitesOur pages contain links to websites of third parties (for example PayPal). We have no influence on their content and are not responsible for it; the respective provider is responsible.PrivacyHow we handle your personal data is explained in our privacy policy.============================================================Privacy policyLast updated: October 2026We keep this short and honest: we only collect what we need to run your surf week, we don't use tracking or advertising tools, and we never sell your data.1. Who is responsibleDiegos Bay, operated by Lukas Pitzal, Cambutal, Los Santos, Republic of Panama.
Email: [email protected]We are based in Panama and follow Panama's data protection law (Law 81 of 2019). Because we welcome many guests from the European Union, we also apply the EU General Data Protection Regulation (GDPR).2. Visiting our websiteWhen you open our pages, our server automatically records technical information: IP address, date and time, the page requested, and your browser type. We need this to deliver the website and to protect it against attacks. These logs are deleted automatically after 30 days at the latest. Legal basis: our legitimate interest in a secure website (Art. 6(1)(f) GDPR).Cookies: we only use one technically necessary cookie. It protects the booking form against misuse and keeps our own admin login working. It is deleted when you close your browser. We do not use analytics, tracking, advertising or social media cookies.3. When you bookTo book and run your surf week we collect:From the person booking: name, email address, phone / WhatsApp number, and, if you want to tell us, how you heard about us.
For every participant: name, email address, surf level and an emergency contact (name and phone number).
Optional: food allergies or intolerances (see below).
Booking details: dates, number of people, price, booking reference, payment status, and the time you confirmed our requirements and risk notice.We use this data to confirm and organise your stay, plan the coaching groups, contact you before and during your stay, and to act quickly in an emergency. Legal basis: performance of our contract with you (Art. 6(1)(b) GDPR); for emergency contacts also the protection of vital interests (Art. 6(1)(d) GDPR).If you book for other people, please make sure they agree to you sharing their details with us and know about this privacy policy.Food allergies and intolerancesThis information is voluntary. Because it can say something about your health, we only use it with your consent and only to prepare breakfast. It is deleted automatically after your stay (or immediately if the booking is cancelled). You can withdraw your consent at any time by email. Legal basis: your explicit consent (Art. 9(2)(a) GDPR).Unpaid reservationsIf a reservation is not paid, it expires after 30 minutes. The personal data of expired reservations is deleted after 30 days.4. PaymentPayments are processed by PayPal (for our account: PayPal Pte. Ltd., Singapore). Whether you pay with a PayPal account or with a debit or credit card, you enter your payment details directly with PayPal. We never see or store your card details. PayPal tells us your name, email address, the amount and a transaction number. PayPal processes your data under its own privacy statement. Legal basis: performance of our contract (Art. 6(1)(b) GDPR).5. Email and availability requestsWe send booking confirmations and, around two weeks before arrival, practical information by email. If you use our request form or email us, we use your details only to answer you.6. Service providers we useWe work with a small number of providers who process data on our behalf:Provider Purpose Location
IONOS SE Server hosting for book.diegosbay.com Germany / EU
World4you Internet Services GmbH Domain and email Austria / EU
PayPal Payment processing Singapore and other countries
Google (Google Sheets / Calendar) Our internal booking overview and planning USA
Carrd Hosting of our main website diegosbay.com, including our video USA
7. Data outside the EUWe operate in Panama, and some of our providers are in countries outside the EU, for which the EU has not confirmed an adequate level of data protection. We transfer your data there because this is necessary to carry out your booking (Art. 49(1)(b) GDPR), and our providers use their own safeguards such as EU standard contractual clauses.8. How long we keep your data
Booking and payment records: as long as required by tax and accounting law (5 years – to be confirmed with our accountant).
Food allergies and intolerances: deleted after your stay.
Expired, unpaid reservations: 30 days.
Server logs: 30 days. Backups: 60 days.
Emails and requests: as long as needed to answer them and for possible follow-up questions.
9. Your rightsYou can ask us at any time to:tell you which data we hold about you and give you a copy (access, portability),
correct or complete it (rectification),
delete it, unless we must keep it by law (erasure),
restrict its use or object to it (restriction, objection),
withdraw a consent you gave, with effect for the future.Just write to [email protected]. You also have the right to complain to a data protection authority – in the EU, for example, the authority in your country of residence; in Panama, the Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI).10. Photos and videosDuring the week we film your surfing for video analysis. These recordings are used for your coaching and shared only with you. We will only publish photos or videos of you (for example on Instagram or our website) if you give us your separate consent on site.11. Social mediaWe have an Instagram profile, where we also post photos and videos. Our websites only link to it; no Instagram content is embedded, so no data is sent to Instagram when you visit our pages. If you open our Instagram profile, Instagram (Meta Platforms) processes your data under its own privacy policy.12. ChangesWe may update this privacy policy when our services or the law change. The current version is always on this page.============================================================Terms & cancellation policyLast updated: October 2026In short: you pay 100 % when you book. Cancel more than 30 days before arrival and you get 95 % back, 14–30 days before arrival 50 %, later nothing. Someone else can take your place for free. Every participant must meet the requirements below and signs a waiver on arrival.
1. Who you book withYour contract is with Diegos Bay, operated by Lukas Pitzal, Cambutal, Los Santos, Republic of Panama (full details in our legal notice). These terms apply to all bookings made on book.diegosbay.com or directly with us. If you booked through a partner such as Puresurfcamps, the partner's terms apply to payment and cancellation.2. What is included
Surf coaching Monday to Friday, in and out of the water, by our coaches
Video analysis of your surfing
Accommodation from Sunday (arrival) to Saturday (departure)
Breakfast every dayNot included: surfboards and other equipment, travel and transfers, other meals, and insurance.The number, time and place of the surf sessions depend on waves, tides and weather and are decided by the coaches. We cannot guarantee specific wave conditions. On days without suitable waves we offer video analysis, theory or other training instead.3. RequirementsOur coaching is for surfers who already ride green waves. Every participant must:be a confident swimmer, comfortable in open ocean water,
paddle out through the white water and catch unbroken (green) waves on their own,
be healthy and fit enough for two or more surf sessions a day,
bring their own surfboard.Every participant signs a liability waiver on arrival and tells us about any injuries or health conditions. Anyone who does not meet the requirements or does not sign the waiver cannot take part in the surf sessions; in that case the cancellation rules in section 6 apply.4. BookingYour booking is binding once your payment is complete and you receive our confirmation email. The person who books is responsible for the details of all participants being correct, for informing them about these terms and our privacy policy, and for every participant meeting the requirements.5. Prices and paymentPrices are in US dollars: $1,100 per person per week. Discounts are added together:1 week 2–3 weeks 4 weeks
1 person – 5 % 10 %
2–3 people 5 % 10 % 15 %
4 people 10 % 15 % 20 %The full price is paid when you book, by PayPal or debit / credit card through PayPal. Your places are reserved for 30 minutes while you pay; if payment is not completed in that time, the reservation ends automatically and nothing is charged.6. Cancellation by youPlease cancel by email to [email protected]. The date we receive your email counts.Cancellation received Refund
More than 30 days before arrival 95 % of the price
14 to 30 days before arrival 50 % of the price
Less than 14 days before arrival, or no-show no refund
Name change: free at any time. Just tell us the new participant's details; they must meet the requirements.
Part of a group cancels: the refund is calculated on those participants' share of the price.
Late arrival or early departure: no refund for unused days or sessions.
Change of dates: ask us – we will try to move your booking if places are free, but cannot guarantee it.Refunds are paid to the original payment method, normally within 14 days. We strongly recommend travel insurance that covers trip cancellation.7. Cancellation by usIf we have to cancel your week – for example because of illness or injury of the coaches, natural disasters, official restrictions or other events outside our control – you can choose between a full refund and new dates. We are not responsible for further costs such as flights, unless we caused the cancellation intentionally or through gross negligence.8. During your stayPlease follow the coaches' instructions and the surf etiquette, and respect other surfers, local people and the environment. The coaches may exclude a participant from a session if they put themselves or others in danger.9. LiabilitySurfing has natural risks; these are described in the waiver every participant signs on arrival. We are liable for damage we cause intentionally or through negligence. We are not liable for the normal risks of surfing or for the loss of or damage to your own equipment and belongings, unless we caused it through negligence.10. Photos, video and dataWe film your surfing for video analysis and share the recordings only with you. We publish photos or videos of you only with your separate consent. How we handle your data is explained in our privacy policy.11. Final provisionsThese terms are governed by the laws of the Republic of Panama. If you are a consumer living in another country, the mandatory consumer protection rules of that country remain unaffected. If one provision is invalid, the rest remains valid.